Case Study: Scar Care - Breakthrough Speed
Dr. F, Chaks' longest-standing customer, is an active 80+ year-old involved in his clinic business, now run by the 2nd generation. Dr. L, an orthopedic surgeon, approached Chaks to produce scar gel under his own brand.
The interaction was characterized by trust in Chaks' credentials, quality, or background. With a limited lead time in his mind, we worked together to promptly help him realize his goals.
How We Helped
CHAKS engaged the client through two focused, highly efficient meetings, designed to rapidly clarify needs and move decisively toward execution.
Introduction and Project Setting: CHAKS and Dr. L convened for an initial meeting to introduce each other, inquire about project needs inc. benchmark, and start the conversation of possibility by showcasing formula concepts and package options.
Sample Presentation and Approval: a) CHAKS efficiently developed and presented a sample scar gel alongside special package options during the second meeting, and b) Dr. L quickly selected a sample to proceed for approval for scar gel manufacturing.
CHAKS leveraged CHAKS’ assets, expertise and experience.
The client immediately decided a preferred combination including package option and provided approval for manufacturing.
Right after, raw materials were secured, packages were purchased, and manufacturing proceeded.
The product is now supporting patients, serving as a one of good examples of speed, trust, and effective collaboration.